How to choose warehouse software for a small business: ERP with stock, shipping platform or WMS
When a small business looks for "software to run the warehouse" it finds three kinds of tool that are sold with similar words but do different things. Choosing well starts with knowing which of the three problems you have.
1. Management and invoicing programs with stock control
These are the ERPs and invoicing programs that, besides customers, quotes and invoices, keep the stock of each item (for example Holded, STEL Order or Odoo). They know how many units you have and deduct them when you sell.
They are enough if your warehouse is small, one or two people know it by heart and what you need is for stock and invoicing to match. They fall short when you have to tell an operator which bin each thing is in, pick many orders a day without errors or receive goods checking them against what the supplier announced.
2. Shipping platforms
These are the tools that connect your store to the carriers to print labels and track parcels (for example Sendcloud). Some add aids for picking orders.
They are enough if your problem is shipping: comparing carriers, printing labels fast and notifying the customer. They fall short for what happens before the carton: locations, replenishment, receipts, lots and expiry dates, stock counts.
3. Warehouse management systems (WMS)
A warehouse management system (WMS) runs the inside of the warehouse: where each unit is, what has to be picked and in what order, what has arrived and where it is stored. The operator works with a PDA or a phone that tells them which bin to go to and confirms each item with a scan.
You need one if you pick orders every day, have locations, several people in the warehouse or several sales channels, or if picking errors are already costing you returns and customers. It is usually used alongside the invoicing program, not instead of it.
Quick comparison
| Need | ERP / invoicing with stock | Shipping platform | WMS |
|---|---|---|---|
| Knowing how many units I have | Yes | It depends | Yes |
| Knowing which bin each unit is in | Uncommon | No | Yes |
| Guiding the operator and scanning while picking | Uncommon | Sometimes | Yes |
| Carrier labels | Sometimes | Yes | Yes, if connected |
| Receiving against the purchase order or the supplier's notice | Sometimes | No | Yes, carton by carton |
| Lots, expiry dates and FEFO | Sometimes | No | Yes |
| Invoices and accounting | Yes | No | Not its job |
"It depends", "sometimes" and "uncommon" mean that it varies a lot from one product to another: always ask with your specific case.
Signs that you already need a WMS
- →There are picking errors: wrong item, wrong size, units missing.
- →Time is lost looking for products, or only one person knows where everything is.
- →The stock in the system does not match the stock on the shelves.
- →You sell in several places at once (your website, Amazon, marketplaces) and stock gets out of step between them.
- →You work with lots or expiry dates and the wrong one leaves first.
- →New people join for peak season and take days to become productive.
What to ask before choosing
- →What hardware do I need? Will a phone or an Android device with a scanner do?
- →Does it connect to my store, my marketplaces and my carriers?
- →How does data move to and from my invoicing program?
- →Is the price public? Is there a lock-in period or a setup cost?
- →Can I try it with my own items and locations before signing?
If you have doubts about the cost, how much a WMS costs lists the pieces that make up the price. And if today you run everything in a spreadsheet, see how far Excel goes.
Where Ubika fits
Ubika is a WMS for non-automated warehouses: online stores that pick their own orders, and third-party logistics providers. The PDA runs on a phone or any Android device with a scanner, orders flow in automatically from Shopify, WooCommerce, PrestaShop, Amazon and other channels, and it prints the labels of the usual carriers in Spain. Pricing is public (from €199/month, no lock-in) and we set up a demo with your own data for you to try it. If your warehouse fits in one person's head and you do not pick orders every day, you probably do not need it yet: an invoicing program with stock is enough.
Frequently asked questions
Keep reading
- Warehouse software for food and frozen goods: lots, expiry dates and FEFO
- How to get your warehouse ready for peak season
- What is cross-docking and when does it make sense
- How to handle an online store's returns in the warehouse
What Ubika does: warehouse management software · software for 3PLs · WMS for e-commerce